Shipping from China

All orders are dispatched from China. Shipping availability depends on the destination and delivery address. Available shipping options are shown at checkout.

Shipping rates

Orders ship from China. Standard international shipping is USD 59.90 when the merchandise subtotal before discounts is below USD 799. Orders with a merchandise subtotal of USD 799 or more before discounts qualify for free standard shipping to supported destinations. Shipping and taxes do not count towards this threshold. Final availability and shipping charges are confirmed at checkout.

Preparation and delivery

Preparation time varies by product and configuration. Delivery estimates begin after dispatch and are not guaranteed arrival dates. Carrier conditions, destination and customs processing can affect transit time. Contact us before ordering if you have a specific deadline.

Tracking information is provided after dispatch where supported by the selected service.

Import duties and taxes

We use duties-paid services where suitable routes are available. Where a duties-paid service is confirmed for your shipment, applicable import charges are covered by that service. Otherwise, import duties, taxes and customs-handling fees may be collected by the carrier or local authorities according to destination rules. Contact us before ordering if you need confirmation for your country.

Delivery issues

Please provide a complete delivery address and postal code. If you notice an address error or experience a delivery problem, contact info@superstable.shop promptly with your order number.

If your order arrives damaged, faulty, incomplete or incorrect, retain the packaging where practical and contact us. Photographs or video can help us assess the issue. See our Returns & After-Sales Support page. Nothing in this policy limits your statutory consumer rights.